Business Challenges are the main container in TheyDo. They help you define the objective from your internal point of view. Depending on the type of goal setting framework you use, challenges could be different things.

For example, Challenges could be:

  • Objectives – When your team uses OKR's.
  • Projects – each challenge determines the scope of a project.
  • Goals – each challenge becomes a goal to reach.


Create a new challenge

To create a new project:

  1. Click Challenge.
  2. Click New Business Challenge.

Switch challenges

To switch projects:

  1. Click Challenges.
  2. Click on the challenge you’d like to switch to.

Navigate a challenge

Challenges have three main sections, all accessible via the tabs:

  • Journeys – all relevant customer journeys to solving this challenge
  • Problem areas – a list of the problem areas from the connected journeys
  • Solutions – the solutions (experiments or ideas) that are part of the journeys in this challenge.

Change Challenge Status 

When you have multiple challenges you tackle at once, or your teams are working in the same workspace, it makes sense to mark challenges that are done.


To set the status for a challenge project:

  1. Click Challenge.
  2. Click on the Edit icon (3 dots) in the corner of a challenge
  3. Check the Mark as solved checkbox to mark a challenge as solved
  4. Click Save Challenge

To update the Challenge content

  1. Click Challenge.
  2. Click on the Edit icon (3 dots) in the corner of a challenge
  3. Edit the content you'd like to change
  4. Click Save Challenge

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