A Journey consists of multiple Phases. A Phase of a Journey is a different stage throughout the entire Journey. After creating your Journey you will have three default Phases: 'Before, During, and After. In this article, you will find out how to manage your Phases.

How can I add a Phase?

To add a new Phase:

  1. Click Journeys.
  2. Select the Journey you want to manage. If you don't have a Journey yet, click the Map a Journey button and create a Journey.
  3. Click Edit phases in the menu on the left.
  4. Click + Add phase to add a new Phase.

How can I change the name of a Phase?

To change the name of a Phase:

  1. Click Journeys.
  2. Select the Journey you want to manage. If you don't have a Journey yet, click the Map a Journey button and create a Journey.
  3. Click Edit phases in the menu on the left.
  4. Change the name of the Phase by clicking the name; The name of the Phase will be updated automatically.

How can I remove a Phase?

To remove a Phase:

  1. Click Journeys.
  2. Select the Journey you want to manage. If you don't have a Journey yet, click the Map a Journey button and create a Journey.
  3. Click Edit phases in the menu on the left.
  4. Hover over the Phase you want to remove and click 'remove Phase' by clicking the 'x'
  5. Click 'remove phase' to confirm.

How can I reorder my Phases?

To reorder your Phases:

  1. Click Journeys.
  2. Select the Journey you want to manage. If you don't have a Journey yet, click the Map a Journey button and create a Journey.
  3. Click Edit phases in the menu on the left.
  4. You can reorder the Phases by dragging the drag handle next to the Phase to the desired position.

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