The Basics

Learn how you can use TheyDo as a modular system for journey management

8 articles in this collection
Written by Jochem van der Veer and Martin

First things first

An overview of journeys

Working with journeys in a framework was never this easy

Written by Jochem van der Veer
Updated over a week ago

Managing your journeys

Using Journey Templates

Custom Journey Templates help you standardise and scale journey management

Written by Jochem van der Veer
Updated over a week ago

Working with Personas across journeys

Learn how to create a Persona from the Persona menu.

Written by Jochem van der Veer
Updated over a week ago

Managing journey content and lanes

Learn how to organise layers of content in customer journeys

Written by Jochem van der Veer
Updated over a week ago

Exporting Journeys

TheyDo supports exporting to PDF so you can create beautiful visual files to pass around.

Written by Jochem van der Veer
Updated over a week ago

Prioritising Opportunities

Opportunities explained

Reveal an opportunity in any customer journey by grouping steps together.

Written by Jochem van der Veer
Updated over a week ago

Using value scores for prioritising opportunities

Learn how to use the business and a customer value to score an opportunity

Written by Martin
Updated over a week ago

Working with solutions

Organise and track Solutions

This article helps you to setup the right taxonomy for your Solutions in your Journey Management.

Written by Jochem van der Veer
Updated over a week ago